Refund Policy

Last updated: November 10, 2026

If the photo doesn't feel right, you shouldn't have to pay for it. You have 7 days to ask for your money back, and you don't need to give a reason.

How to ask for a refund

Email support@allofusphoto.info within 7 days of your payment.
Send it from the email address you used at checkout, or include your album link, so we can find your order.
That's it. You don't have to explain why.

We refund the full amount you paid, back to the original payment method. We'll get back to you as soon as we can. Once the refund is sent, how quickly the money shows up depends on your bank or card.

What happens to your album

When the original package purchase is fully refunded, we delete the album, all uploaded photos and all generated photos. The album and photo links stop working. If you want to keep anything, download it before requesting a full refund of that original purchase.

If only the price difference paid for a package upgrade is refunded, we keep your album and your original purchased package, and remove the upgraded benefits. This does not extend the original album expiry date.

If you only want the photos deleted and no refund, you can press "Delete my photos" on your album page at any time.

After 7 days

Refunds are for requests made within 7 days. If something went wrong after that, for example your album never arrived or the photos won't download, write to us anyway and we'll see what we can do.

Free previews

Previews are free, so there is nothing to refund. We only charge you when you choose to keep a photo.

Questions

Write to support@allofusphoto.info.